Our approach to delivering and assuring quality construction
We will align our Quality Management System with the requirements of the ISO9001: 2008 standard, gradually converge with its detail with a view to seeking third-party accreditation for our system. Initially, our system will encompass our client-facing construction activities, but will grow over time to include all our enabling activities.
Our Quality Management System will complement counterpart systems that cover Workplace Health and Safety; Environment and Communities; each system underpinned by a Risk Management approach.
In accordance with ISO9001:9008, Hebou acknowledges and is committed to these tenets:
Hebou’s value proposition, and the way it delivers on it, are ultimately governed by customer expectations of quality, cost and time
Our leadership is responsible for planning, communicating and assuring the quality of our work
How we organise our people, equipment, facilities and finances has a direct effect on quality
Our construction documentation and practices must be consistent with each other, and both must be of the same uncompromising standard
We must constantly measure, analyse and improve the way we work